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Privacy Policy

Last updated: February 2026

1. Introduction

YegnaBet ("we," "our," or "us") operates a property management platform that helps landlords and property managers streamline their operations. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, phone number, and password when you create an account.
  • Property Data: Property addresses, unit details, lease agreements, and related documents you upload.
  • Payment Information: Payment details processed through our third-party payment providers (Chapa, Stripe). We do not store full card numbers.
  • Usage Data: Information about how you interact with our platform, including pages visited and features used.
  • Communications: Messages exchanged between tenants and managers through our platform.

3. How We Use Your Information

  • Provide, maintain, and improve our platform services.
  • Process rent payments and financial transactions.
  • Send notifications about lease events, payments, and maintenance requests.
  • Communicate with you about your account and provide customer support.
  • Ensure the security and integrity of our platform.
  • Comply with legal obligations.

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Payment Processors: Chapa and Stripe for processing transactions.
  • Service Providers: Cloud hosting, email delivery, and analytics services that help us operate the platform.
  • Within Your Organization: Property managers and tenants within the same organization can see relevant shared data (e.g., lease details, payment history).
  • Legal Requirements: When required by law, regulation, or legal process.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of sensitive data at rest and in transit (TLS/SSL).
  • AES-256-GCM encryption for payment provider credentials.
  • Argon2id password hashing.
  • Role-based access controls and organization-level data isolation.
  • Regular security reviews and audits.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. When you close your account, we will delete or anonymize your data within a reasonable period, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and receive a copy of your personal data.
  • Correct inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Object to or restrict certain data processing.
  • Data portability.

To exercise these rights, contact us at privacy@yegnabet.com.

8. Cookies

We use essential cookies required for authentication and session management. These cookies are strictly necessary for the platform to function and cannot be disabled. We do not use tracking or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@yegnabet.com.